At River Edge Real Estate, we take maintenance requests seriously and ask that all non-urgent issues be submitted in writing so we can attend to them promptly and keep accurate records.
During your tenancy, you may come across maintenance problems that require attention from qualified trades. If something needs urgent repair, please call our office during business hours (Monday to Friday, 9:00am – 5:00pm) on 03 9689 6011.
If the issue qualifies as an Urgent Repair under the Victorian Residential Tenancies Act and you’re unable to wait until our office reopens, please contact one of the preferred trades listed below:

Emergency Contact Information
For life-threatening emergencies please call 000
For storm or flood damage, contact the SES on 132 500
Electrical
Plumbing
Locksmith
These tradespeople are trusted by River Edge Real Estate and are familiar with both the legislation and our procedures for handling urgent repairs.
Important: If you do call a tradesperson outside office hours for an urgent repair, please note that you will be required to pay for the service upfront and then seek reimbursement from the Residential Rental Provider, in accordance with the Residential Tenancies Act.